Flexible Helpdesk Automation Tool | YoroDesk

Automate Support with Yorodesk Help Desk

Get Started Request Demo
4.7/5 Rating based on

Streamline Customer Support Workflows with Automated Helpdesk Software

Support your customers even faster with smart help desk automation. Automate all the repetitive tasks using automated helpdesk workflows.

Auto-Assign
Auto-Assign

Avoid the need for admin intervention with our best automated helpdesk software . Instead, use the Auto-Assignment based on Active agents to assign tickets only to the active agents automatically. Assign tickets to balance your team's workload with a load balancing algorithm.

SLA based
SLA based

Improve your support team productivity by automating ticket reassignment and escalations based on your SLA. When a ticket is approaching its SLA, set up workflow automation to automatically escalate the ticket to your senior management.

Custom Rules
Custom Rules

Yorodesk is an automation software for helpdesk that establishes personalized rules for auto-assigning and prioritizing support tickets to agents. Create your own custom rule, automate your help desk, and let it function just as you need it.

Notification
Notification

With Yorodesk, an automated help desk software, Admin and the team remain updated about various aspects such as agent assignments, creation of other tickets, customer responses to these tickets, and more, thanks to our Help Desk alerts.

Time Based
Time Based

Look at the counters that show all the tasks completed for you. Check for yourself how much time you save and how much you spend. Automate resolving simple and any other complex customer cases while keeping full control.

YoroDesk – An Automated Helpdesk Software

YoroDesk provides a robust, automated helpdesk software solution tailored to optimize your support operations. Its advanced automation capabilities streamline ticket management, responses, and workflows, minimizing manual tasks and boosting productivity. With integrated tools for live chat, email, and phone support, YoroDesk ensures seamless customer service across all channels. Experience improved efficiency, faster resolutions, and a more organized support system with YoroDesk's intelligent automation capabilities.

Industries Served by Yorodesk

Yorodesk Powers Splendid Customer Service Across Industries.

IT/ITES
IT/ITES

IT or ITES companies, with their tech-savvy customer base, require a highly responsive customer service team. This is why Yorodesk ticketing system software is essential for an all-sized software company.

Finance
Finance

Finance and banking customers expect a high degree of data privacy and reliable, fast service. Offer personalized and quick support with Yorodesk, a secure and user-friendly customer service software.

Marketing & Sales
Marketing & Sales

The free IT ticketing system of Yorodesk allows you to maintain full control over your sales and marketing actions by establishing and handling tickets for all cross-functional duties. It helps you get quality support.

SaaS
SaaS

Yorodesk helps SaaS companies deliver professional services, product support, customer support, quality of services through its advanced features. It helps you to engage with partners and customers internally.

Frequently Asked Questions

Help desk automation uses software to automate repetitive customer support tasks like ticket creation, routing, and responses, improving efficiency, reducing errors, and allowing support teams to focus on more complex issues.

To automate your service desk, use software to automate ticket management, provide predefined responses, and set up automated workflows for follow-ups and reporting to reduce manual tasks and enhance efficiency.

Helpdesk automation reduces response times by automatically directing tickets to the right agents, using quick responses for frequent issues, and prioritizing urgent requests with AI. This helps support teams address problems faster and improves overall service efficiency.

Yorodesk streamlines helpdesk automation by automating ticket management, offering predefined responses, and using AI to prioritize requests. It reduces manual work, accelerates response times, and integrates with other systems to improve overall support efficiency and customer satisfaction.