Multi Mail board View

Table View

  • In the ‘My Ticket’ tab, click ‘go to board’ on the right side.  
  • Tap the Table option on the screen.  
  • In Yorodesk, Table feature is used to display the ticket details in the table format including Customer Email, Created On, Modified On, Ticket ID, Subject, Status, SLA, Priority, Agents, and Board Name as shown on the below.  

Board View

  • In the ‘My Ticket’ tab, click ‘go to board’ on the right side.  
  • Tap the Board option on the screen. 
  • Yorodesk’s board view is a great way to see data on your board in a different way, to view the breakdowns.  

Grid View

  • In the ‘My Ticket’ tab, click ‘go to board’ on the right side.  
  • Tap the Grid option on the screen. 
  • In this view, every field is displayed in columns as shown below.