Track Ticket Time 

  • Yorodesk’s ticketing system comes with the response and resolution features. 
  • As shown on the Yorodesk mail view, you can see the response time that the amount of time between when the agent first creates a ticket and when the provider actually responds. 
  • Also, you can view the resolution time that the amount of time between when the agent first creates a ticket and when that issue is solved actually.  
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